My brother Jerrold called and was so frustrated because his hosting service is down yet again. He decided to give them a call to find out why there has been so much downtime. Instead of them explaining the problem to my brother, they had the nerve to blame it on him saying he had too many graphics on his site. He could not believe what he was hearing, and on top of that, they were very rude to him. He immediately searched for a new hosting plan and found the portland web design company, which sent them their statistics and were highly professional and courteous. He signed up, and is confident the plan will be dependable.