My secret weapon in business is that I send a lot of thank you letters. I don’t even write them myself. I’m not a great writer. I got a bunch off the site above and just personalize them and send them out every chance I get. I’ve gotten so much repeat business and compliments that I’m kicking myself for not doing it sooner. And here’s a side bonus that I didn’t expect–I’m HAPPIER. Go figure. Maybe it’s the extra money. Maybe it’s all the compliments, but you know I really think there is something to that “attitude of gratitude” that Anthony Robbins was talking about. It makes all the difference.
Never underestimate the power of thank you
February 12th, 2010 | Reference